Past Incidents

14th October 2023

No incidents reported

13th October 2023

No incidents reported

12th October 2023

E-Commerce Payment Processing Scheduled Maintenance

We will be performing a scheduled maintenance and upgrade for improved experience on our platform. There might be a short downtime, and the Portal might be slower for the next 30 minutes. Start date: 15:15 End date: 15:30

We apologize for any inconvenience this may cause and your patience is highly appreciated.

The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.

Service interruption (E-Commerce Rejections)

We are currently observing A higher number of E-Commerce Transaction Rejections. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.

E-Commerce Payment Processing Service interruption E-Commerce Whitelabel Transaction Processing

We are currently investigating reports of a possible partial service interruption at Transaction Processing on our E-Commerce Partner Whitelabels. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.

The error has been partly resolved. Some services are still experiencing performance issues.