All systems are operational

Past Incidents

11th March 2025

Acquirer Service Interruption

We have observed that Nexi ACQ currently has an increased decline decline rate. Nexi team is actively investigating the issue to determine the root cause and resolve it as soon as possible.

Thank you for your patience. We will provide updates as soon as we have more information.

  • The Nexi ACQ issue has been resolved, and everything is now fully operational for both POS and E-Commerce transactions.

    We apologize for the minor technical issues and appreciate your patience. Thank you for your understanding.

    • 10th March 2025

    Acquirer Service Interruption

    We are sorry to inform you that one of our Acquirers is temporarily unavailable.

    Details of the interruption: VCS Interruption

    Start time: 16:20

    Impacted services: Terminal Transactions

    The Acquirer is working with high pressure to restore the service.

  • We are pleased to inform you that the issue affecting Terminal Transaction has now been fully resolved, and all services have been fully restored.

    Details of the Interruption: VCS was down

    Start time: 10.03.2025 at 16:20 End time: 10.03.2025 at 16:57

    The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected.

    We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.

    • 9th March 2025

    No incidents reported