Some systems are experiencing issues

Stickied Incidents

3rd April 2025

Service Interruption (POS services)

We are sorry to inform you that POS services are temporarily unavailable due to technical issues.

Start time: 03.04.25 - 11:25

Impacted services: POS services (VCS)

We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.

Past Incidents

8th January 2025

Merchant Portal Service Interruption (Wallee Portal)

We are currently investigating reports of a possible partial service interruption at Wallee Portal. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  • We are pleased to inform you that the issue affecting the Portal has now been fully resolved, and all services have been fully restored.

    Details of the Interruption:

    Start time: [08.01.2025 / 17:40] End time: [08.01.2025 / 17:50]

    The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected.

    We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.

    • 7th January 2025

    No incidents reported

    6th January 2025

    No incidents reported