Past Incidents

23rd December 2025

No incidents reported

22nd December 2025

Acquirer Service Interruption

We are sorry to inform you that the Acquirer FiServ is having partial outages.

Details of the interruption: Partial Interruption

Start time: 22.12.2025, 10:30

Impacted services: Transactions

The Acquirer is working with high pressure to restore the service.

We will update you as soon as possible

We are pleased to inform you that the services of Acquirer FiServ are fully available again.

21st December 2025

No incidents reported

19th December 2025

Terminal (POS) Payment Processing Service Interruption Terminal payment processing

We are sorry to inform you that Terminal POS Processing is currently partially disrupted.

Details of the interruption: We have identified a partial outage. Some Transactions might Fail to process.

Start time: [12:00 PM UTC]

Impacted services: Terminal payment processing.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.

We are pleased to inform you that the issue affecting POS Transactions has now been fully resolved, and all services have been fully restored.

Details of the Interruption: VCS decline rate too high

Start time: 12:00 End time: 12:40

The service is now fully operational. Our team has implemented the necessary fixes, and we are confident that all systems are functioning as expected.

We apologize for any inconvenience caused. We appreciate your patience and understanding as we worked to resolve the service interruption.