Some systems are experiencing issues

Stickied Incidents

26th January 2026

Scheduled Maintenance

We would like to inform you of upcoming scheduled maintenance for Netcetera 3DS Server , which will take place on: Wed 28 Jan 2026, 22:00–24:00 CET (21:00–23:00 UTC). Expected Impact: Wallee Portal – short interruptions in e-commerce transaction processing requiring 3DS checks may occur during the maintenance window. We apologize for any inconvenience this may cause, your patience is highly appreciated.

Past Incidents

15th October 2024

Service interruption (Sim Cards)

Our Partner for the SIM Cards (POS) is currently investigating a fault with link+ SIM cards. They are currently analyzing the problem in order to fix it as quickly as possible. We will inform you as soon as we have more information. We apologise for any inconvenience this may cause.

  • The error has been resolved. The Terminal SIM Cards are running smoothly again. We apologise for the inconvenience caused.

  • As a workaround, the POS can be used with Wi-Fi. If you need help with the setup please contact our support.

    • 14th October 2024

    Merchant Portal Service interruption (Wallee Portal)

    We are currently investigating reports of a possible partial service interruption of the Wallee Portal. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  • The Portal is running smoothly again. We apologise for the inconvenience caused.

    • 13th October 2024

    No incidents reported